Milarch Tech · Hyderabad

Software that runs real businesses.

Custom billing systems, ERP, CMS, LMS and CRM, built around how your business actually works. Plus our own platforms for pharma field teams, WhatsApp-first businesses and recruitment agencies.

  • Billing
  • ERP
  • CMS
  • LMS
  • CRM
CipherCall report submitted
VaartaBotNew WhatsApp lead
LadderStepInterview scheduled
Custom billingInvoice paid

What we build

Business systems, built to fit

Off-the-shelf software makes you change how you work. We build systems around your process, on a stack you can own and maintain.

Invoice

INV-0142
Consultation package₹12,000
Monthly support₹4,500
Hosting₹1,800
Tax₹3,294
Total₹21,594
Paid

Custom billing systems

Billing that follows how your business actually charges, instead of bending your process to an off-the-shelf tool.

  • Invoices, credit notes and receipts
  • Tax calculation and payment tracking
  • Linked to stock, orders and accounts
Sales Inventory Purchase People Accounts

ERP

One system for purchase, inventory, sales, people and accounts, built around the modules you need.

  • Only the modules you use
  • Role-based access for every team
  • Reports leadership can trust
Home pagePublished

CMS

Content management your team can run without a developer for every change.

  • Pages, products and posts
  • Drafts, approvals and publishing
  • Fast, search-friendly websites

Field team onboarding

  • Product basics
  • Doctor conversations
  • Reporting in the app

Certificate issued

LMS

Learning platforms for training field teams, staff or customers.

  • Courses, lessons and quizzes
  • Progress tracking
  • Completion certificates

Pipeline

New
Contacted
Replied
Proposal
Won

Reply received, follow-up booked

CRM

A pipeline built for how you find and keep customers, with every channel in one place.

  • Leads from web, email, calls and WhatsApp
  • Follow-ups so nothing goes cold
  • A real pipeline instead of a spreadsheet
We also buildPharma brand websitesWhatsApp chatbotsHealthcare web appsE-commerce storesSearch and digital marketingAPIs and backends

Our own products

Built for real problems, running today

01 · Field force and billing app

Cipher

Pharma field teams report on paper, WhatsApp and spreadsheets, so managers never see the full picture.

  • Daily call reports from every medical representative
  • Attendance and GPS-backed field tracking
  • Expense claims and retail chemist audits (RCPA)
  • Billing, with role-based oversight for managers and admins

Runs Milarch Pharma's own sales team every day

Today's route
  • Clinic visitCall report logged
  • Chemist auditRCPA submitted
  • TravelExpense claim sent

02 · WhatsApp business platform

VaartaBot by Milarch Tech

Teams answer the same WhatsApp questions all day, and leads get lost in chat history.

  • Visual flow builder, so non-technical teams design conversations themselves
  • Broadcast campaigns for announcements and promotions
  • Every conversation becomes a tracked lead in the CRM
  • Template management built on WhatsApp's Business API rules

Multi-tenant, and powers outreach for Milarch's own products

A WhatsApp sales assistant for Indian businesses. It replies to every enquiry within minutes, day and night, answers IndiaMart buyers on WhatsApp, books appointments right in the chat and keeps every lead in one CRM. Built on Meta's official WhatsApp Business API, from ₹999 with no monthly fee.

Visit vaartabot.com
VaartaBot

Hi, what are your clinic timings?

We're open 9 am to 7 pm, Monday to Saturday. Would you like to book a slot?

Book a slotTalk to us

Book a slot

●●●

03 · HR, recruitment and outreach software

LadderStep

Recruitment agencies juggle resumes in folders, requirements in email and invoices in Excel.

  • Candidate portal and company portal
  • Cold outreach over email and WhatsApp from one system
  • Interview and offer management with an audit trail
  • Training services and placement-fee billing built in

Requirement: Medical representative

Hyderabad

Applied

Interview

Offer

AK
RS
PM
SV
NR
DK
Offer letter sent, placement fee invoiced

How we build

01

Backend first

Anyone can build a nice front end. We start with the data and the APIs that have to survive real orders, real patients and real sales teams.

02

Proven, boring stack

Node.js, Next.js and PostgreSQL. Choices that are easy to hire for and easy to maintain, not tools picked to look good on a résumé.

03

We use what we build

Milarch Pharma is our own pharmaceutical company. Cipher runs its field team every day, so we know what healthcare businesses need from software.

  • Node.js
  • Next.js
  • PostgreSQL
  • WhatsApp Business API

Running your business on spreadsheets and WhatsApp groups?

That's exactly the gap we close. Tell us what you need.